Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@popartfusion.com. Please note that returns need to be sent to the address: confirmed once the return is initiated.

If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hello@popartfusion.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item to evaluate the issue and make it right for you.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods, custom products (such as special orders, personalized items or made-to-order), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please note that for returns of limited edition and collectable items, a restocking processing fee will be charged if the item has been removed from its original packaging. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As mentioned above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please get in touch with us at hello@popartfusion.com.

For your reference, our other policies can be found at the following links:

Refund Policy:

https://popartfusion.com/policies/refund-policy

Terms of Service:

https://popartfusion.com/policies/terms-of-service

Privacy Policy:

https://popartfusion.com/policies/privacy-policy

Shipping Policy:

https://popartfusion.com/policies/shipping-policy

CONTACT INFORMATION

Trading Name: PopArtFusion

PopArtFusion, Conectid, and Conectid Group are trading names of Conectid Limited. Conectid Limited is registered as a limited company in England and Wales, Company No. 10810165.

REGISTERED ADDRESS:
Conctid Group, Conectid Limited, 20 - 22 Wenlock Road, N1 7GU, London, England, United Kingdom.

REGISTERED WITH: Companies House in England and Wales,
REGISTRATION NUMBER: 10810165,

VAT NUMBER: GB316560905,
EORI NUMBER: GB316560905000

EMAIL ADDRESSES:
hello@popartfusion.com
office@conectid.com

PHONE NUMBERS:
+44 7397 944333
+1 518 205 9933